Your modem is operating normally when both lights are on. If the indicator light is purple this means one of your modems radio frequencies is deactivated.
How To Properly Restart A Router Amp Modem
Telus modem internet light orange. Actiontec t3200 modem installation. Sweet summer deals for a limited time only enjoy big savings on the latest smartphones data plans accessories tv and internet offers. Resetting the modem itself is not going to solve that. Telus wi fi hub quebec only actiontec t3200m. Using a thin object ex. Actiontec t3200 modem.
Rebooting it may solve the problem temporarily as youve seen. A needle paper clip toothpick press and hold the reset button for 30 seconds until the internet light turns red. This problem has been happening ever since i got a new modem. Connect to your wi fi. If the internet light is going red that usually indicates a problem on the connection between the modem and telus. Release the reset button.
They should be able to see it losing the connection and troubleshoot from there. Internet light is green. Enable telus internet and optik tv with telus quickconnect. Once internet light is on check wi fi light. If your internet is working you should see the default wi fi network name listed on your device. Enable telus internet and optik tv with telus quickconnect.
Did this article solve your problem. When my home is being called or puts out a call for some reason my internet disconnect moments later. Call 310 8324 for a free upgrade. Telus home assistant on google assistant. I dont know if its the modems fault or how it was setup but i need a solution to this problem. Optik network terminal installation with fiber connector.
Orange light beneath the cover the wi fi network has been paused by parental control. A modem is a device that sends and receives data from your home and the wide area network wan. Your telus modem will restart automatically. Resetting your modem will remove your customized network name and password. If still off reset your modem. Internet light is redorange.
This transmission of information allows your modem to turn your inbound connection at telus either a copper telephone line or fibre optic line into an ethernet connection which allows a router to connect to the internet. Please allow up to 10 minutes for the process to complete.