Grip the metal ring of your thermostat and pull it gently towards you away from the wall. Follow these steps if your nest thermostat has been previously connected to your wi fi network but disconnects repeatedly or you see that its offline in the nest app or on the thermostat display.
Why Is My Nest Thermostat Not Working With A C Home
Nest troubleshooting no power. Your thermostat should pop. If your camera was. The nest apps will show a question mark over the thermostat when the nest servers cant communicate with the device. If all your nest thermostat displays is a black screen and wont turn on try the steps below to troubleshoot the problem. No power to the r wire. You may need to.
Your nest cam will restart automatically. Wait 10 seconds then plug your nest cams power adapter back in. Check for any alerts in the nest app or in your email. Remove the wire in the w1 terminal straighten it and put it back in as far as it will go. If theres a power issue your thermostats battery will drain and it will turn off wi fi the display and other features to preserve battery life. Unplug your nest cams power adapter from the wall outlet.
Before you start troubleshooting. We cover all these problems with the nest 3rd generation thermostat and give you. Check the c terminal of the base to see if your nest thermostat. Troubleshoot when your nest camera or doorbell is offline if your camera is offline it may be due to a number of issues. Turn off the power to your heating and cooling system at your breaker. Use normal electrical troubleshooting techniques to isolate the issue to either the fusebreaker box or a fuse on the hvac controller board.
Pull the silver ring of your thermostat gently away from the wall. Your customer is seeing a question mark on their nest when they use one of the nest apps. The nest thermostat should pop off the base. Nest button doesnt click quite right or the thermostat just wont sit right on the base.