Make sure that background app refresh is enabled and switched on for the nest app. Tap on use phone location.
If Your August Nest And Hue Home Away Triggers Aren T
Nest home away not working iphone. Deactivate homeaway assist on my phone. Switch the status manually from home to away and check whether it updates ok. Come august those with nest devices may find that they cant be controlled anymore and that creating connections or smart scenes arent possible. Go to homeaway assist settings in the nest app. Start by opening up the nest app on your phone and tapping on the settings gear icon in the top right corner of the screen. In fact if you arent specifically using the.
Tap on ok at the bottom. Homeaway assist not working on thermostat i installed a 3rd gen thermostat on friday. A new screen will pop up. The nest app needs this feature turned on for homeaway assist to work. Log in on her phone and check whether the status is still away. Ive gone to work the past two days and although i have homeaway assist turned on and connected to my phone it is now over two hours since i left my house and my thermostat is still in home mode.
If you have an iphone x or later or an. Tap on what decides if youre home. Check to see if homeaway assist is reporting whether youre home or away correctly. Tap on the toggle switch that appears. If its not right skip down to the general troubleshooting. Log my partners account out from all devices restart those devices in this case its just her phone and have her log in to nest from a desktop.