The nest has a rechargeable battery that gets its charge through your heating or cooling system. My nest generation 1 had been working flawlessly for several months both summer and winter heating and cooling until about january 23rd 2013 or so.
Nest Smart Thermostat Outages Highlight Issues With Smart
Nest battery not charging. Turn the ring to settings and press to select. Check on the nest itself under settingstechnical infopower. If the nest falls below this number it will shut back off. Press the ring to bring up the quick view menu. You can monitor the battery charge status by heading to settings technical info and scrolling the nest to to power. Double check whether the nest display is ideally placed to the based check whether the system gets enough power make sure the system is compatible check the thermostats wiring find whether the fuse in the system blown out look whether the.
Not sure if the root cause is a battery issue or software update issue since it worked fine for months before. How to charge nest thermostat. We are aware of a low battery issue impacting some nest thermostat owners. If your nest disconnects itself from wifi check your battery levels. Nest has admitted that people are having problems with its batteries. Nest thermostat battery charging problem and solution.
To solve this issue you must check the following. It will deplete if the system is off for too long. The charge level is listed in the battery area and should be 36 volts or higher. If the nest battery continues to drain itself you will have to contact the nest technical support department for further assistance. For those nests that are connected the battery simply serves as a backup power source. The nest appears only to charge when the ac system is running robbing a small amount to charge itself.
There are a few ways to charge the nest thermostat but its important to check a few things before charging your nest because durring normal use the nest thermostat does not need to be charged. The nest thermostat when working properly should automatically charge from the power provided by your hvac equipment. In some cases this may cause the device to respond. You can contact them here.