To restart your network box. I chatted with tech support and they tried to restart the fiber jack remotely but the jack never stopped blinking blue.
Troubleshoot Boost Wi Fi Support Telus Com
Google fiber network box flashing blue light. If youre having trouble with your fiber jack you can use our troubleshooter to diagnose the issue based on how the leds look. Try the voice command ok google if the bottom lights up when you speak to the point or tap the volume controls its working properly. Yes it was the network box. Powercycling generally solves most common issues. Touch menu then network. The leds on the front of the fiber jack indicate its status.
Unplug its power cord. When it is properly connected the led on the front of the google fiber network box lights up solid blue. Touch restart network box. I checked the google fiber tech support page and it indicated that the fiber jack may blink blue for up to 30 minutes if its receiving an upgrade but it said to contact support if it does so for longer than that. I meant to update but i went to my google fiber store with my network box and swapped them out and it worked after that. I guess i fried it or something when i first unplugged it to vacuum.
Solid blue connected and. Wait 2 3 minutes for the led to turn to solid blue. Blinking blue making connections. Plug the power cord back in to the device. If the led does not light up solid blue about 2 minutes after being connected to power. If your point is already set up and the light appears off.
Confirm that you want to restart. When the phone box is properly connected the led on the. Posted by 2 years ago. When a google fiber device powers up the leds go through the following stages. Solid red starting up. At the time of your installation the phone box will be connected to ac power your network box and your in home phone wiring.
The network box restarts. This light is often labeled as online cable sync or signal and usually has a symbol similar to the internet light on a router as mentioned above. Solid purple starting up. The light on the network box may turn red then. Wait at least 10 seconds. Network box blinking blue.
Gallery of Google Fiber Network Box Flashing Blue Light
