To restart unplug and plug back in the device. Then set up amazon smart plug again.
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Amazon smart plug server is unresponsive. Published on apr 28 2018 if youre getting a device is unresponsive message from your device or smart plug its probably down to a problem with dhcp being assigned by your router. I ended up disabling the skill again via the amazon alexa app. 1 single that uses smart life. Just got my first smart light which works with phillips hue. The devices still respond to voice commands. I have set up the bridge and paired it with my alexa app.
This morning they all stopped responding. 1 power strip that uses jinvoo. 2 singles that use jinvoo. Im trying to troubleshoot an issue with the latest alexa app on ios 222355420 that randomly shows my hubitat devices with the message server is unresponsive. Echo plus 4 echo dots philips hue bulbs jinvoo smart plugs streaming music. I have 3 different brands of smart plugs.
I can use the app and the button on the plugs to control them but alexa either says the device is unresponsive or she says ok but the device does not respond. While holding the button plug into an outlet. Press and hold the button on the side of the device for 12 seconds. Check that your device is within 30 ft 9 m of your amazon smart plug. Press and hold the button on the plug. Unplug and wait 10 seconds.
Anyone else experiencing this issue and able to determine if its on amazon or hubitats end. Ive disabled the switch in alexa and re enabled it a couple of times. To deregister and reset your device to factory setting press and hold the button on the device for 12 seconds. Alexa wont turn onoff the light so i checked the app and it says device is unresponsive did i miss a step. Everything else in the house seems to be working. This is my first leviton smart device.
When the message comes up you can not see the current state of the device. Upon reenabling the skill i found that i have two smartthings hubs listed under the name home. Alexa says its unresponsive. The leviton app turns it onoff fine. Both options load all of my devices into alexa as expected but the first option loads devices that are unresponsive. Make sure that your alexa device and your amazon smart plug are connected to the same wi fi network.
Reset your amazon smart plug.